Indian Fleet Operator: CHISEN Batteries Reduced Downtime by 60%

Background: Running 2,400 E-Rickshaws on a Budget

Fleet operations are ruthless about downtime. Every hour an e-rickshaw sits idle is revenue lost. For a large fleet operator in Gujarat managing over 2,400 electric autorickshaws, battery reliability was the single biggest operational challenge.

In 2021, their fleet was experiencing an average of 340 battery-related breakdowns per month. With each breakdown costing approximately ₹1,800 in towing, replacement battery rental, and lost fares, the monthly battery failure cost exceeded ₹612,000 — before accounting for driver frustration and customer dissatisfaction.

Root Cause Analysis

Working with CHISEN’s technical team, the operation identified three key problems with their previous battery supplier:

1. Inconsistent charging protocols — Drivers charged batteries inconsistently, leading to sulfation damage
2. Poor high-temperature performance — Summer temperatures in Gujarat regularly exceed 45°C, causing premature battery failure
3. No real battery health data — Operations team had no visibility into battery condition until a breakdown occurred

CHISEN proposed a comprehensive solution combining superior battery technology with operational support.

The CHISEN Solution

Battery upgrade:

• Replaced existing batteries with CHISEN 6-DMF-38 series, rated for high-temperature operation
• Implemented CHISEN’s recommended equalization charging schedule
• Trained all 180 drivers on proper charging practices

Ongoing support:

• Monthly technical review with CHISEN India representative
• Battery health monitoring program established
• Replacement stock strategically positioned at three depot locations

The Numbers: 14 Months of Data

The fleet tracked performance metrics meticulously. After 14 months with CHISEN batteries:

The Real Savings

Beyond the direct cost reductions, the operations director identified several less-visible benefits:

• Driver retention improved — Stable battery performance meant predictable income for drivers, reducing turnover
• Customer ratings rose — Fewer vehicles breaking down improved passenger experience scores
• Fleet expansion became viable — Reliable batteries meant the operation could confidently add 400 more vehicles without proportional staffing increases

Key Takeaway

“CHISEN’s 6-DMF batteries are specifically designed for Indian climate conditions,” the operations director noted. “The difference between these and our previous batteries is obvious the moment summer arrives.”

Running a large e-rickshaw fleet in South Asia? Contact CHISEN to discuss fleet-specific pricing and technical support programs.

📧 Email: sales@chisen.cn 📱 WhatsApp: +86 131 6622 6999 🌐 Website: www.chisen.cn

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