The Challenge
When a mid-sized electric scooter manufacturer in Eastern Europe approached CHISEN in early 2022, they faced a familiar problem: their previous battery supplier delivered inconsistent quality. Warranty claims had tripled over two years, customer reviews flagged premature battery failures, and their brand reputation was suffering.
“We were spending more on warranty replacements than we made on profit,” the company’s operations director told us. “Our return rate hit 12% — completely unsustainable.”
The CHISEN Solution
CHISEN’s team conducted a thorough assessment of the client’s existing battery configuration and usage patterns. Our engineers recommended migrating from their previous supplier’s generic 6-DZF-20 batteries to CHISEN’s premium 6-EVF-50 series with enhanced cycle life specifications.
Key changes implemented:
- Upgraded from standard 6-DZF-20 to CHISEN 6-EVF-50 deep cycle batteries
- Introduced quality inspection protocol at client receiving dock
- Established monthly performance review with CHISEN technical team
- Phased transition over 6 months to minimize inventory disruption
The Results (2022–2024)
Within 18 months, the numbers told a clear story:
| Metric | Before CHISEN | After CHISEN | Change |
|---|---|---|---|
| Warranty claims | 12% | 2.1% | -82% |
| Customer satisfaction | 68% | 94% | +26pts |
| Annual revenue (EU region) | Baseline | +200% | +200% |
| Average battery lifespan | 8 months | 26 months | +225% |
| Market share (home country) | 8% | 19% | +11pts |
“Our European distributors noticed the difference immediately,” the director said. “The battery now outlasts the scooter frame itself in many cases. That’s how you build a reputation.”
Why CHISEN’s EV Battery Technology Made the Difference
CHISEN’s 6-EVF series batteries feature proprietary active material formulations that deliver:
- Deeper discharge tolerance — up to 80% depth of discharge without damage
- Longer cycle life — 600+ cycles at standard conditions vs. industry average of 350
- Superior high-temperature performance — critical for summer riding conditions across Europe
- Consistent voltage output — ensuring smooth acceleration throughout the entire discharge cycle
The Partnership Today
The company now operates as one of CHISEN’s key OEM partners in Eastern Europe, distributing CHISEN batteries alongside their own branded scooters. Their growth trajectory of 200% over two years has made them a regional market leader.
Are you interested in exploring how CHISEN batteries can transform your electric vehicle business? Contact our export team today:
📧 Email: sales@chisen.cn 📱 WhatsApp: +86 131 6622 6999 🌐 Website: www.chisen.cn
Contact CHISEN Today
Need a reliable lead-acid battery supplier for your project? CHISEN is a professional lead-acid battery manufacturer in China with 20+ years of experience, serving customers worldwide.
|
📧 Email
|
📱 WhatsApp
+86 131 6622 6999
|
🌐 Website
|
发表回复