When Amit Sharma launched his electric scooter distribution business in Jaipur, Rajasthan in 2020, he had ₹800,000 in startup capital and a fierce determination to compete against established players. Within six months, he was close to bankruptcy.
“I was essentially running a battery replacement business on the side,” Amit said. “The scooter sales were just funding the warranty claims.”
The Math That Was Devastating
- Average battery lifespan: 5.5 months
- Warranty replacement cost: ₹3,200 per battery
- Monthly warranty claims: 45 batteries
- Monthly warranty cost: ₹144,000
Amit found CHISEN through a trade directory. Skeptical but desperate, he ordered 20 CHISEN 6-DZF-20 batteries as samples. Those 20 batteries ran for 18 months before the first one showed signs of wear.
Before vs. After: 18 Months of Data
| Metric | Before CHISEN | After CHISEN |
|---|---|---|
| Battery return rate | 22% | 3.2% |
| Monthly warranty cost | ₹144,000 | ₹19,200 |
| Average battery lifespan | 5.5 months | 19 months |
| Customer satisfaction | 41% | 91% |
| Monthly revenue | ₹620,000 | ₹1,840,000 |
| Monthly profit | ₹-18,000 | ₹412,000 |
Today, Amit’s business employs 12 people, operates across three cities in Rajasthan, and is the regional market leader in his price segment.
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